F.A.Q.

F.A.Q.

Answers on questions

General questions

You need to sign up to our website (registration is free). This will take you less than a minute. Once you have registered, you will only need to sign in and start using the project tools.

We offer a choice of two plan types for the Smartrise members. The first plan is Daily, where your deposit is included in daily payments, along with the profits. The second plan is After, where the profits are accrued and the deposit is repaid at the end of the term of the plan. Each plan you can see in the account has a timer indicating its validity time. At the end of that time, a new plan appears with a new term and a new interest. In addition, Smartrise offers you a bonus, if you decide to reinvest your funds. The bonus means an additional percentage of your deposit amount that you will reinvest. Depending on your account status, you will be credited up to 10% of the amount of the new deposit when reinvesting. More about statuses.

You can create one account only.

Our company takes the protection of the investors' personal data and funds very responsibly. The project employs a professional DDoS protection system, an SSL certificate.

When you sign in to your personal account, click the 'Recover' link and type in your email – you will get the instructions for a password recovery.

You need to enter the wallet number in the field of the payment system from which the deposit was made in your personal account settings before making the first withdrawal.

2FA is a security measure that can be enabled in your account profile. Enable it and enter a generated security code every time you access your profile.

Download the Google Authenticator app on your Android or iOS mobile device to set up 2FA.

Financial questions

For ease of use, we have enabled the following types of payment systems: Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple, Dogecoin, Paxos, Tether, Perfect Money, PAYEER USD, PAYEER RUB.

You can open a free electronic account on the website of the selected payment system.

Minimum deposit: 0.005 BTC, 0.2 ETH, 0.5 LTC, 0.1 BCH, 100 XRP, 5000 DOGE, 10 PAX, 10 USDT, 10 USD, 500 RUB., no upper limit.

After registering on the website, enter your personal account to see the available investment plans and terms.

Select an investment plan, click 'Make deposit', and refill the account from the payment system.

If your transaction takes too much time to process - please, do not worry. The average time of cryptocurrency transactions can take from 10 minutes to 24 hours. The two things that determine these transactions are the network activity and transaction fees. The average Bitcoin transaction time is up to 1 hour.

If you still think that the process is taking too long, you can always send a request to find out why your transaction is still incomplete.

The company investors are not limited in the number of open deposits.

At least: 0.0005 BTC, 0.02 ETH, 0.05 LTC, 0.01 BCH, 10 XRP, 500 DOGE, 1 PAX, 1 USDT, 1 USD, 50 RUB., no upper limit.

Deposit payouts are made only to the payment system you made the investment from.

The request for payment may take up to 24 hours Please contact our customer support if the payment takes more than 24 hours.

Yes, you can. Go to the “Make deposit” menu in your account and select funds from the internal balance.

No, there is no fee for withdrawal.

Affiliate Program

Your referral link and promotional materials can be found in your account in the “Promo materials” section.

The amount for the bonus payment will become immediately available in your account once the investor who has registered on the project website using your link makes a deposit.

The bonus is paid out in the electronic currency the deposit is made in.

Your referred investor is permanently assigned to you, and you get a reward from every deposit they make.

You are guaranteed to get a reward by referring new investors to the project, without a need to invest personal funds.

Yes, you can use the referral reward and select the amount from the balance when creating a deposit.

Contact us and the company experts will consult you as soon as possible.

Our contacts

We have enabled various types of communications for your convenience.

Contact us if you have any questions.

Please use any of the methods below to contact us and get the desired information. We will reply as soon as possible. You can also join chat rooms and chat with other investors of our project to discuss any issues related to the investment plans.

Support E-mail: support@smartrise.cc

Advertise E-mail: adv@smartrise.cc